Terms of use

Please read these Terms and Conditions ('Terms', 'Terms and Conditions') carefully before using the Trustip.com website and/or API (the 'Service) operated by Trustip ('us', 'we', or 'our').

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

API Acceptable Usage Policy
  • You may not resell or redistribute Trustip data without prior authorization
  • You may not share your API key with anyone who isn’t part of your organization
  • You may not attempt to dump our lookup database
Account

Only one account is allowed per person.

Subscriptions

Some parts of the Service are billed on a subscription basis ('Subscription(s)'). You will be billed in advance on a recurring and periodic basis ('Billing Cycle'). Billing cycles are set on a monthly and/or yearly basis.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Trustip cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Trustip customer support team.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Trustip with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize Trustip to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Trustip will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

Trustip, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Trustip will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Check our refund policy: https://trustip.io/refund-policy

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Trustip.

Trustip has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Trustip shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may contact us.

Governing Law

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Data Protection

Registering on Trustip, as a free user or as a subscriber, allows you to use our IP fraud detection software. Our service identifies the IPs of your website visitors giving you information about their validity. After this information is transmitted we will store the data anonymously to improve our service.
By the understanding of the General Data Protection Regulation, by providing this service, Trustip is your processor.
Beware: the legality of our service depends on the consent of your users to collect this data. We cannot be held accountable for the illegitimate use of your user’s data.

Confidentiality

Trustip assures that every data that is transferred by the controller is kept confidential and safety.

Trustip guarantees the implementation of all technical and organizational measures needed to ensure data safety that is required by the General Data Protection Regulation and ensure the protection of the rights of the data subject.

Sub-processors

Trustip can hires sub-processors to provide the services hired by the controller. We can hire sub-processors with the purpose of hosting data to enable our job.
When this happens, Trustip assures that the processor hired is compliant with the GPDR, through a contract or agreement in accordance with its directions.

Cooperation with controller

Trustip assumes a duty to cooperate with the controller:

  • Regarding data safety: as soon as Trustip has knowledge of a data breach on their end of data processing, it will communicate it with the controller so that appropriate measures can be taken by the controller to safeguard the rights and freedoms of the data subject.
  • Regarding the exercise of data subjects’ rights: Trustip cooperates with the controller in providing the necessary assistance to fulfill the exercise of rights requested by the data subjects.
Transfers of data

During the processing of data, Trustip can transfer data internationally when one of these situations is assured:

  • When the sub-processor operates within EEA: the sub-processor is compliant with the GPDR, through a contract or agreement in accordance with its directions;
  • When the sub-processor operates outside EEA: the sub-processor signs a Data Processing Agreement with Trustip that assumes its compliance with Privacy Shield or other international agreements promoted by the European Commission, or that includes the model clauses approved by the European regulators.
DISCLAIMER OF WARRANTY

OUR WEBSITE/SERVICE IS OPERATED ON AN 'AS IS', 'AS AVAILABLE', AND 'WITH ALL FAULTS' BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE AND YOUR RELIANCE UPON THE SERVICES AND/OR THE MATERIALS IS AT YOUR SOLE RISK.

LIMITATION OF LIABILITY

IN NO EVENT SHALL WE BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR WEBSITE/SERVICE.

Indemnification

You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs, and expenses (including but not limited to attorneys' fees), arising from or related to your use of our Website.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].

Contact Us